Safe Gaming

Responsible Gaming at 1xx — Your Protection Is Our Priority

Gaming should be a source of fun — not stress. 1xx believes every player deserves to play in a safe and informed environment. On this page you will find information about our responsible gaming policy, self-control tools, and available support resources.

Safe Gaming Environment Setting Time Limits Deposit Limit Controls Account Break Feature For Ages 18+ Only Mental Health Awareness 24/7 Support Safe Gaming Environment Setting Time Limits Deposit Limit Controls Account Break Feature For Ages 18+ Only Mental Health Awareness 24/7 Support

Core Principles for Keeping Gaming Enjoyable

Every policy at 1xx has been created with your well-being and safety in mind.

Age Verification Is Mandatory

To open an account at 1xx, the user must be 18 years of age or older. Date of birth is collected at registration and confirmed through a verification process. Keeping minors away from gaming is one of our most important responsibilities. We reserve the right to close the account of any user who registers with false information. Parents are encouraged to monitor minors' internet usage and use parental controls where necessary.

Setting Deposit & Bet Limits

1xx allows you to set your own daily, weekly, and monthly deposit limits. Once a limit is set, it takes effect immediately; however, any request to increase a limit requires a waiting period to be completed. Bet size limits can also be set, helping you enjoy games in a planned manner. Maintaining financial control is one of the most effective ways to practice healthy gaming habits. Never bet beyond your budget — this is a principle 1xx always reminds you of.

Session Time Limits & Breaks

Playing games continuously for long periods can cause mental fatigue and poor decision-making. 1xx offers you the option to set session time limits, which will alert you once the designated time has passed. Through "cooldown" breaks, you can pause gaming for a set period of time. Avoid playing beyond a fixed number of hours per day and spend quality time with family and friends. To maintain a healthy lifestyle, keep gaming as one part of your entertainment — not your primary focus.

Self-Exclusion & Account Break

If you feel that gaming is getting out of your control, activate the self-exclusion feature at 1xx. Your account can be temporarily or permanently closed for a specified period (from 30 days to permanent). While self-exclusion is active, login and transactions on that account are completely disabled. There is no judgment or justification required to make this decision — it is entirely your personal choice and we respect it one hundred percent. Contact our customer support team for assistance.

Recognize the Signs of Problematic Gaming

Warning Signs

  • Spending more than your budget and attempting to chase losses
  • Being unable to stop gaming or feeling a recurring urge to return
  • Hiding gaming habits from family and friends
  • Playing games while neglecting work, studies, or daily responsibilities
  • Experiencing mood changes, anxiety, or depression due to gaming
  • Borrowing money or selling valuables to fund gaming

Build Healthy Gaming Habits

  • View gaming as entertainment, not a source of income
  • Set a fixed budget each week and stick to it
  • Stay open with family and friends and share your gaming habits
  • Instead of feeling discouraged after a loss, take a scheduled break
  • Balance gaming with hobbies, exercise, and social activities
  • Remember — gaming is entertainment, and it should always remain enjoyable

Support & Counseling Resources Are Available

If you or someone you know is facing problematic gaming, you don't have to face it alone. Seeking help is a sign of strength.

1xx Support Team

Our customer support team is available 24 hours a day, 7 days a week. Contact us directly for any assistance related to responsible gaming or to set account limits. We are here to help without judgment.

FAQ Page

For more details on account breaks, limit setting, or the self-exclusion process, visit our FAQ Page See it there. Step-by-step instructions are provided that any user can easily follow.

Professional Counseling

Seeking help from a professional psychologist or counselor is highly effective in addressing gaming addiction. Reach out to mental health service providers in Bangladesh and make your well-being your top priority.

Enjoy Safely, Play Mindfully

1xx has always believed that gaming should be enjoyable. Use our safety tools, stay within your limits, and contact us with any questions.

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