1xx Privacy Policy — How Your Information Is Kept Secure

When you create an account on the 1xx platform, we collect your name, email address, date of birth, and mobile number. Some additional identity verification information may also be requested to improve service quality and complete financial transactions. When you browse the site, we automatically collect your IP address, browser type, and device information — this is necessary to ensure the site's security and functionality. Cookies and similar technologies are used to make your browsing experience smoother and more personalized. You can manage cookies from your browser settings at any time, though in some cases this may slightly affect the site's functionality.

All your personal information is stored on secured servers using industry-standard encryption technology. We conduct regular security reviews and maintain multiple layers of protection to prevent unauthorized access. Identity documents and records submitted for KYC verification are kept with the highest level of security and can only be accessed by authorized personnel. Financial transaction data is processed in a separate secure environment that is completely isolated from general browsing data. In the event of a data breach, we will notify you in a timely manner in accordance with applicable law and take the necessary steps.

1xx does not sell or rent your personal information to any third party for commercial purposes. Trusted partner organizations (such as payment processors or technology providers) may access limited information to operate the service, but only for specific tasks and under strict confidentiality agreements. Information may be disclosed in compliance with applicable law in response to valid requests from legal authorities or regulatory bodies. Sharing information with relevant authorities in cases of fraud prevention or money laundering investigations is our legal responsibility. All information-sharing activities are always conducted in compliance with applicable data protection regulations in Bangladesh.

You have several important rights regarding your personal information, which 1xx fully acknowledges. You may view, correct, and update the information stored in your account at any time. If you request account closure, we will arrange for your data to be deleted in compliance with applicable legal retention obligations. If you no longer wish to receive promotional emails or messages, you can easily unsubscribe from your account settings. To submit any data protection request or complaint, contact our support team directly — we aim to respond within seven business days.

1xx may update this privacy policy from time to time as needed. Any significant changes will be clearly announced on the website before taking effect, and registered users will be notified by email where possible. The latest effective version will always be available on this page, so we recommend checking it regularly. If you have any questions about the privacy policy, please visit our FAQ page Find answers or contact our support team directly. Our goal is always to protect your privacy and operate a trustworthy, transparent platform. Your trust is our greatest asset, and we are committed to maintaining it.